Terms of Service
These Terms of Service (“Terms”) govern your use of the Estate Jewelry Exchange USA website and any related communications, forms, photo uploads, and services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use the Services.
Last Updated: February 6, 2026
1. About Our Services
Estate Jewelry Exchange USA provides private, appointment-only estate jewelry evaluations. Evaluations are designed to review a collection, determine suitability, and identify appropriate next steps. In some circumstances, an offer may be made if a collection is determined to be a fit based on our professional assessment and current market conditions.
We are not a public walk-in environment. Appointments are required. We reserve the right to decline requests or refuse service when appropriate, including when an evaluation is not a fit for our process or resources.
2. Evaluations Are Assessments, Not Guarantees
Any evaluation provided through our Services reflects Estate Jewelry Exchange USA’s professional assessment at the time of review. Evaluations and any potential offers are influenced by current market conditions and may differ from expectations, prior opinions, online information, or third-party statements.
An evaluation does not guarantee that an offer will be made. Not all items or collections qualify. You are under no obligation to proceed following an evaluation, and we are under no obligation to make an offer.
3. No Appraisal or Certification
Our evaluations are not formal insurance appraisals, legal valuations, or certifications. We do not guarantee authenticity, provenance, condition, origin, or future resale outcomes. If you require a formal appraisal for insurance, tax, probate, or legal purposes, you should consult a qualified licensed appraiser or appropriate professional.
4. Appointment Scheduling and Communications
Appointment requests may be submitted through our website form, photo upload intake, phone, text, or email. Appointment availability may vary. Submitting a request does not confirm an appointment until we communicate confirmation.
By contacting us or submitting information, you agree that we may communicate with you by phone call, text message, or email using the contact information you provide. Standard message and data rates may apply.
5. Photo Uploads and User Submissions
If you upload or send photos, files, or written descriptions (“Submissions”), you represent that you have the right to share that content and that it does not violate any law or the rights of another person. Submissions should be accurate to the best of your knowledge.
You understand that photos may include personal details in the background. We recommend removing or obscuring sensitive personal information before sending images when possible.
We use Submissions for evaluation intake, review, and communication. We do not publish your Submissions publicly without your permission.
6. Website Use and Acceptable Conduct
You agree not to misuse our Services. This includes, but is not limited to:
- Submitting false, misleading, or abusive information
- Attempting to interfere with site functionality or security
- Using the Services for unlawful purposes
- Attempting to access systems or data without authorization
We may restrict or terminate access to our Services if we believe misuse has occurred.
7. Disclaimers
The Services and website content are provided on an “as is” and “as available” basis. We make no warranties of any kind, express or implied, regarding the Services, including accuracy, availability, or fitness for a particular purpose.
Any information on the website is general in nature and is not a guarantee of outcomes. Market conditions can change, and any evaluation or potential offer depends on the collection and the circumstances at the time of review.
8. Limitation of Liability
To the maximum extent permitted by law, Estate Jewelry Exchange USA will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid to us, if any, for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Estate Jewelry Exchange USA from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your Submissions, or your violation of these Terms.
10. Changes to the Services or Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Services after changes are posted means you accept the updated Terms.
We may modify, suspend, or discontinue any part of the Services at any time without notice.
11. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from these Terms or the Services will be handled in the appropriate state or federal courts located in California, unless otherwise required by law.
12. Contact
If you have questions about these Terms, contact:
Estate Jewelry Exchange USA
172 N Tustin St #301
Orange, CA 92867
Phone/Text: 714-388-6471